When will my order ship?

Please allow 7–10 days for your order to be processed before it ships. Some items are fulfilled by supplier partners and may ship separately; this can affect when each package is dispatched.

Will I receive tracking?

Once a package ships, we’ll email its tracking information. If an order ships in multiple packages, you may receive more than one tracking number. Delivery time depends on the destination and shipping service available at checkout.

What t-shirt do you use?

How do I choose the right fit?

Check the individual product’s fit and sizing details before ordering. Unsure which size to choose? Email info@disconnectcloth.com with the product name and your sizing question before placing your order.

How should I care for printed or embroidered items?

Follow the care label on your specific item. For care questions about a print, embroidery, or an item with both, email info@disconnectcloth.com with the product name before washing.

Can I exchange an item?

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Contact info@disconnectcloth.com to request a return before sending anything back. Items sent back without first requesting a return will not be accepted. Return eligibility and exceptions apply.

What if my item is damaged or incorrect?

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

How can I contact support?

Email info@disconnectcloth.com. For shipment questions, include your order number.